Sustainable Service Design
Information
For anyone interested in understanding & designing sustainable services. Collaborate to create shared resources.
Members: 6
Latest Activity: Dec 8, 2010
Discussion Forum
The Global Service Jam 1 Reply
On 11 March, 2011, people interested in service design and customer experience will meet all over the globe. In a spirit of experimentation, co-operation and friendly competition, teams will have 48…Continue
Started by Supplejack. Last reply by Sarah Munro Dec 8, 2010.
Developing one-to-many services online
Bridget Marsh asks about developing one-to-many offerings that can generate revenue online to subsidise more high-value one-to-one services offline. Many see this approach as a major opportunity in…Continue
Started by Supplejack Jul 19, 2010.
High-profile organisations using service design
James Griffen asks rightly whether there are high-profile organisation that have used service design successfully.I know the IRD and Ministry of Justice are two such organisations. it seems NZI and…Continue
Started by Supplejack Jul 19, 2010.
The sustainability links between product development and service delivery?
This great question was posed by Rachel Brown.What are the links between product development and service delivery?You may be aware of the emergence of 'product-service systems' (PSSs). These are…Continue
Started by Supplejack Jul 19, 2010.
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Comment by Supplejack on September 6, 2010 at 9:51 -
Thanks Rachel... I would've got round to it!
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Comment by Rachel Brown on September 6, 2010 at 9:33
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We have an Award WINNER amongst us!
Hi All,
SuppleJack has won two very impressive awards for their service design work! Well done Stephen :)
Just a brief note to let you know Supplejack (with Waitemata District Health Board) won two awards on Friday night at the Market Research Society’s Effectiveness Awards.
The first was a Gold Award in the Social and Community Category, the second a Platinum Award in the Effective Partnerships category. (To clarify, a Gold is like a second prize and Platinum like a first.)
These were both for a co-design project with Waitemata DHB. Co-design means working with management, staff and customers to design a better service.
To find out more I suggest you contact Stephen.
Rachel
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Comment by Supplejack on September 3, 2010 at 16:11
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Hi folks
I've just found a NZ-based Linkedin group called The Big NZ Service Design Hookup.
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